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Resources | Category: CRM

Top 10 CRM trends in 2023 illustration
CRM
Isaac Smith

Top 10 CRM Trends in 2023

What does the future hold for CRM? We will take a look at the impacts of recent technological innovations and see what they can tell us about the trends in CRM in 2023.

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Business team analyzing AI-assisted CRM reports
CRM
Isaac Smith

The advent of AI CRM

When it comes to new business technologies, nothing can match the transformative power of AI. As AI technology continues to advance, the functionality of AI within CRM is poised to undergo significant enhancements.

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Business person accessing a cloud CRM
CRM
Isaac Smith

The Rise of Cloud CRM

There may be no technology that has impacted CRM capability as significantly as the cloud. What does the future hold for cloud CRM? Read on to find out.

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Sales reps working on a CRM
CRM
Isaac Smith

The Future of CRM: Mobility, the Cloud, and AI

CRM has evolved a lot over the years — from a basic contact management tool into sophisticated, data-driven platforms that empower businesses to forge meaningful relationships with their customers. What does the future hold for CRM? Read on to find out.

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FreeAgent workflow product image
Automation
Isaac Smith

How to Use CRM Automation to Crush Your Sales Goals

Nine out of ten businesses with more than 11 employees use a CRM. That means to gain an edge, you don’t just need a CRM — you need to know how to use it. Let’s take a look at the ways CRM automation tools can help you crush your sales goals.

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Female doctor working with a HIPAA compliant CRM
CRM
Isaac Smith

Is Zoho CRM HIPAA Compliant?

For businesses in healthcare and medical technology, HIPAA compliance is non-negotiable. If you are trying to maintain HIPAA compliance with Zoho CRM, you’ll have to take matters into your own hands.

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