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Resources | Category: CRM

Sales reps working on a CRM
CRM
Isaac Smith

The Future of CRM: Mobility, the Cloud, and AI

CRM has evolved a lot over the years — from a basic contact management tool into sophisticated, data-driven platforms that empower businesses to forge meaningful relationships with their customers. What does the future hold for CRM? Read on to find out.

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FreeAgent workflow product image
Automation
Isaac Smith

How to Use CRM Automation to Crush Your Sales Goals

Nine out of ten businesses with more than 11 employees use a CRM. That means to gain an edge, you don’t just need a CRM — you need to know how to use it. Let’s take a look at the ways CRM automation tools can help you crush your sales goals.

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Female doctor working with a HIPAA compliant CRM
CRM
Isaac Smith

Is Zoho CRM HIPAA Compliant?

For businesses in healthcare and medical technology, HIPAA compliance is non-negotiable. If you are trying to maintain HIPAA compliance with Zoho CRM, you’ll have to take matters into your own hands.

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