Our needs are pretty unique because we operate within such a niche market. FreeAgent empowered us so we could do things our way. That helped our team get on board quickly and painlessly because they didn’t have to change the way they did things in the past.
When we began looking for a CRM, we started with some of the bigger names. The problem was that they were too expensive. We didn’t need every feature, and we didn’t want to pay for a bunch of features we wouldn’t use. Plus, they needed a third party to set them up. We found you with a google search, and after the first demo, we knew that FreeAgent checked all of our boxes.
FreeAgent seemed to be a company like ours. You are customer-focused, and you listened to what we needed. You showed us how to customize the software to work the way we wanted it to. You were also less expensive with a lower total cost of ownership compared to other CRM software. All of those factors combined to help us to make the decision to go with FreeAgent.”