UNLOCKING EFFICIENCY AND GROWTH
Understanding CRM and ERP Systems, Integration, and Implementation Order
The ERP system streamlines the business functions of your back office organization to reduce costs. CRM systems focus on streamlining customer-facing, front office functions of a business, to grow revenues and ensure customers have a positive experience.
In this guide, we’ll breakdown the differences between CRM and ERP, whether or not they should be integrated, and in what order.
What you’ll find inside…
- The difference between ERP and CRM
- Why you need 2 separate software
- How ERP and CRM integrate
- Common integration use cases
- How can ERP and CRM be implemented
- ERP system recommendations
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