It is safe to say that virtually every industry in America has experienced a rapid and substantial change in the last decade. Perhaps no industry has experienced this change as wholly and completely as the telecommunications industry. On the retail side of things, technology has advanced beyond anyone’s imaging, with new phones dwarfing the power of desktop computers from the early 2000s. To support these devices’ burgeoning capabilities, companies have invested heavily in the infrastructure required to utilize them to their full effectiveness. This has led to a shift in how the services these companies provide have been monetized. Keeping up with this ever-shifting landscape is a full-time commitment that few companies have the resources to invest in. That is where Telecom Management Resources comes in. The team at TMR has been in the industry for decades. Their experience and know-how, coupled with a vast network of relationships and connections, allow them to optimize their business partners’ spending while ensuring those partners have access to all the tools they need to thrive.
For the team at Telecom Management Resources, navigating the complex and dynamic world of telecommunications was the easy part; they are experts after all. Yet, when it came to the challenges of managing their lengthy and unconventional sales cycle, facilitating the growing needs of their client base, and expediting communications with their wide-ranging vendors, they needed some help. After a thorough search that saw the TMR team run through the list of the usual suspects in the CRM space, they found FreeAgent CRM. FreeAgent was a company cut from the same cloth as Telecom Management Resources. They were experts in their field, experienced and innovative, and they weren’t a one-size-fits-all operation. FreeAgent’s industry knowledge and savvy allowed them to create a powerful, flexible, and user-customizable software platform. For a company like TMR— a company that requires agility and adaptability to maneuver in an industry that is still evolving— the ability to change quickly and easily, with very little overhead, made FreeAgent the standalone choice for their business.
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