Powerful, easy to use CRM your whole team will love.
Phone
SMS
Meetings
Tasks
Reporting
Automation
AI Assistant
Uplift your work with generative AI-powered features.
Webforms
Deploy webforms and capture data in your CRM instantly.
Integrations
FreeAgent CRM solutions to empower your business.
B2B Sales & Support
Lift your business up out of spreadsheets and email.
CRM for Clinics
Maximized referrals and boosted attendance rates.
CRM for Healthcare
Connect your systems and teams in one holistic workplace.
CRM for MedTech
Accelerate operational efficiency and surface new opportunities.
CRM for Manufacturers
Connect your people, data, and processes for better outcomes.
In-House Services
Delivering lasting value from start-up to success.
Discover the FreeAgent difference
FreeAgent is trusted by the world’s most productive teams
Exceeding customer expectations should always be the goal, and to do that, customer support platforms empowered with the collaboration capabilities of CRM can be a real differentiator.
CRM platforms collect and centralize customer data to create a comprehensive profile for each customer and account. This can improve customer support interactions in a number of ways.
CRM platforms can integrate with your other business software tools to provide a more unified work experience for your customer support team.
CRM platforms can automate much of the repetitive and redundant work that can slow your team down. For customer support agents, that means more time to focus on what matters, resolving customer issues.
Nine out of ten businesses with more than 11 employees use a CRM. That means to gain an edge, you don’t just need a CRM — you need to know how to use it. Let’s take a look at the ways CRM automation tools can improve your marketing success.
Intercom and Zendesk are two of the top customer support solutions on the market, but which one is right for your business? We’ll compare their features and pricing to help you decide.
Kayako and Zendesk are two of the top customer support solutions on the market, but which one is right for you? We’ll compare their features and pricing to help you decide.
The past few years have seen a rise in CRM platforms with texting and SMS functionality. While having text and SMS feature options is great, getting the most out of these tools requires a strategy that takes advantage of the many benefits that the combination of CRM and these communication channels provide.
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Connect with our CRM experts to
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