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What’s New @ FreeAgent – February 2024

All the new features and enhancements coming your way in February 2024.

At FreeAgent, we’ve been working hard to deliver new enhancements to help you crush your goals in 2024! 

Set Fields from Related Lists

Now admins can set fields on records added from a related list. Save your team members tons of time on data entry. Setup is configured from the App setup under Related Lists. Fields can be set from the originating record or set to specific values.

Configure Activity Rollup Rules

Activity Roll-Up rules enable you and your team to automatically share Notes, Emails, Phone Calls and more across Contacts, Accounts, Tickets and all your other Apps. And now admins have the power to configure Activity Roll-Up rules with no code! Look under Settings/Advanced and click on Activity Roll-Up to see your current rollup rules:
Configure Activity Rollup Rules product image
Add new roll-up rules or edit existing ones. Roll-up rules can have conditions too! For example, add a target condition where Contact activities only roll-up to Accounts that are Open.
Modified Activity Roll-Up rules take immediate effect. They are not retroactive; they will not affect previously shared Activities across different Apps.

Personalize Detail Pages

Now you can adjust the width of the form on detailed pages for each App, and collapse the related list too. These changes are stored as preferences on your browser; you can set them differently on each device you use. 
Personalize Detail Pages product image

Don’t see these options? Ask you admin to enable ‘Use latest UI’ option under Company Settings. In addition, admins may need to remove any configured Workspace. 

Lead the way to a better workday with FreeAgent

FreeAgent CRM is designed for today’s world of work and our robust toolset is ideally suited to supporting the varied work processes of modern businesses. FreeAgent is:

  • Easy to use: FreeAgent works like you expect modern apps to work, providing a user experience that feels fresh and familiar. Teams love working in FreeAgent, leading to high adoption and greater ROI.  
  • User-configurable: FreeAgent can be configured by you to work the way you do. This means you don’t need outside support to add a form field, adjust a CRM automated workflow, or try out a new process. 
  • Customizable: With FreeAgent, apps, forms, and configurations are all completely customizable, allowing you to capture and connect your data in any way you like.

To see FreeAgent in action, get a demo, and discover for yourself how FreeAgent can help you have workdays full of impact.

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