Blog - FreeAgent CRM Resources

What’s New!

Product Updates

What’s New @ FreeAgent – June 2024

All the new features and enhancements coming your way in June 2024.

LEARN MORE

Featured, product updates

Editor’s Pick

CRM

How to Nail Your CRM Implementation in 6 Steps

CRM, Featured

Manufacturing

The Top Medical Device Podcasts You Should be Listening to in 2024 (and where to start)

CRM, Featured, Manufacturing, Popular

Sales

Top 10 CRM KPIs for Tracking Sales Performance

CRM, Featured, kpis, sales

Most Recent

Customer Success

Finding the Right Fit: CRM or CSM for Customer Success

CRM, customer relationships, Customer Success

Both CRM and CSM are capable of improving nearly every aspect of your customer success efforts but which one is right for your business?

CRM

Top 10 CRM Reports You Need to be Using in 2024

CRM, reporting

CRM reporting can play a key role in providing business insights and driving strategic decisions across your entire organization.

CRM

Reduce Employee Churn and Drive Productivity with CRM

CRM, culture, customer experience, employee experience

Employee churn is a significant challenge for organizations striving to maintain growth and profitability. Fortunately, CRM can help.

CRM, customer relationships, Customer Success

Both CRM and CSM are capable of improving nearly every aspect of your customer success efforts but which one is right for your business?

CRM

Top 10 CRM Reports You Need to be Using in 2024

CRM, reporting

CRM reporting can play a key role in providing business insights and driving strategic decisions across your entire organization.

CRM

Reduce Employee Churn and Drive Productivity with CRM

CRM, culture, customer experience, employee experience

Employee churn is a significant challenge for organizations striving to maintain growth and profitability. Fortunately, CRM can help.

Embark on a Knowledge Quest

Customer Support

Top 10 CRM: The Benefits of CRM for Customer Support

CRM, Customer Service, Customer support

We’ve compiled a list of the top 10 CRM benefits that can be used to refine the operational processes of any customer support team.

Customer Success

CRM vs. CSM: Choosing the Best Approach for Customer Success

CRM, Customer Relationships, Customer Success

The two most prominent tools used by customer success teams are CRM and CSM. Which one is right for your business? We can help you decide.

Manufacturing

The Top 10 Manufacturing Podcasts You Should be Listening To in 2024 (and where to start)

CRM, Manufacturing

We made a list of the top 10 manufacturing podcasts that you should be listening to in 2024. Plus, we tell you where to start listening!

Customer Success

Top 10 CRM Benefits for Customer Success

CRM, Customer Relationships, Customer Success

The capabilities of CRM can help you do more than just close deals. Check out our list of the top 10 CRM benefits for customer success.

Product Updates

What’s New @ FreeAgent – May 2024

Company News, CRM, Product Updates

All the new features and enhancements coming your way in May 2024.

Customer Support

Using CRM to Overcome the Challenges of Customer Support

CRM, Customer Service, Customer support

There are many challenges commonly faced by customer support teams regardless of size or industry. CRM can help you overcome all of them.

What’s New!

What’s New @ FreeAgent – June 2024

Editor’s Pick

How to Nail Your CRM Implementation in 6 Steps

The Top Medical Device Podcasts You Should be Listening to in 2024 (and where to start)

Top 10 CRM KPIs for Tracking Sales Performance

Most Recent

Finding the Right Fit: CRM or CSM for Customer Success

CRM, customer relationships, Customer Success

Top 10 CRM Reports You Need to be Using in 2024

CRM, reporting

Reduce Employee Churn and Drive Productivity with CRM

CRM, culture, customer experience, employee experience

Most Popular

Finding the Right Fit: CRM or CSM for Customer Success

CRM, customer relationships, Customer Success

Top 10 CRM Reports You Need to be Using in 2024

CRM, reporting

Reduce Employee Churn and Drive Productivity with CRM

CRM, culture, customer experience, employee experience

Embark on a Knowledge Quest

Top 10 CRM: The Benefits of CRM for Customer Support

CRM, Customer Service, Customer support

CRM vs. CSM: Choosing the Best Approach for Customer Success

CRM, Customer Relationships, Customer Success

The Top 10 Manufacturing Podcasts You Should be Listening To in 2024 (and where to start)

CRM, Manufacturing

Top 10 CRM Benefits for Customer Success

CRM, Customer Relationships, Customer Success

What’s New @ FreeAgent – May 2024

Company News, CRM, Product Updates

Using CRM to Overcome the Challenges of Customer Support

CRM, Customer Service, Customer support

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